4.5 Making defensible accountability decisions

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Understanding accountability and responsibility processes and making defensible accountability decisions can be challenging in complex situations. In the first video, Dr Harry Bergsteiner introduces barriers to making good accountability decisions, and explains how tools such as the Prescriptive Accountability Model (PAM) can help make better accountability decisions. The activity for this session helps you think through the barriers to making defensible accountability decisions.

In the second video, Dr Harry shows you how to use the Prescriptive Accountability Model. The accompanying activity enables you to apply the PAM to a real case from the financial sector.

Meet the Trainer

Gayle Avery